faq
faq
faq
Your questions, Answered
How do I book a wellness session on Helixx AI?
Simply browse listings, choose a service that suits your needs, select your preferred time, and book instantly. No upfront payment is required unless stated.
Are your providers certified or licensed?
Yes. Every provider on Helixx AI is carefully vetted for qualifications, professionalism, and service standards before being featured.
What’s the difference between mobile and clinic sessions?
Mobile sessions happen at your preferred location (e.g., home, hotel), while clinic sessions take place at a fixed provider studio. Both offer professional care—just pick what’s most convenient.
How far in advance should I book?
You can book up to 2 hours in advance for most mobile providers. For specialty treatments or clinic visits, 1–2 days' notice is ideal for availability.
What if I need to reschedule or cancel?
We understand things change. Most providers allow free changes up to 24 hours in advance. Check the fine print in each listing for specific terms.
Do I need to prepare anything before a mobile massage?
Just provide a clean, quiet indoor space. The therapist brings everything—table, linens, oils. You may want to shower before the session and wear comfortable clothing.
Are these services safe during pregnancy or postpartum?
Yes—just look for listings that specify prenatal or postpartum care. These sessions are tailored to be safe and nurturing for your phase of life.
Can I request a specific therapist gender?
Absolutely. Many listings mention therapist gender. If you have a preference, you can filter or mention it in your booking notes.
How do I book a wellness session on Helixx AI?
Simply browse listings, choose a service that suits your needs, select your preferred time, and book instantly. No upfront payment is required unless stated.
Are your providers certified or licensed?
Yes. Every provider on Helixx AI is carefully vetted for qualifications, professionalism, and service standards before being featured.
What’s the difference between mobile and clinic sessions?
Mobile sessions happen at your preferred location (e.g., home, hotel), while clinic sessions take place at a fixed provider studio. Both offer professional care—just pick what’s most convenient.
How far in advance should I book?
You can book up to 2 hours in advance for most mobile providers. For specialty treatments or clinic visits, 1–2 days' notice is ideal for availability.
What if I need to reschedule or cancel?
We understand things change. Most providers allow free changes up to 24 hours in advance. Check the fine print in each listing for specific terms.
Do I need to prepare anything before a mobile massage?
Just provide a clean, quiet indoor space. The therapist brings everything—table, linens, oils. You may want to shower before the session and wear comfortable clothing.
Are these services safe during pregnancy or postpartum?
Yes—just look for listings that specify prenatal or postpartum care. These sessions are tailored to be safe and nurturing for your phase of life.
Can I request a specific therapist gender?
Absolutely. Many listings mention therapist gender. If you have a preference, you can filter or mention it in your booking notes.
How do I book a wellness session on Helixx AI?
Simply browse listings, choose a service that suits your needs, select your preferred time, and book instantly. No upfront payment is required unless stated.
Are your providers certified or licensed?
Yes. Every provider on Helixx AI is carefully vetted for qualifications, professionalism, and service standards before being featured.
What’s the difference between mobile and clinic sessions?
Mobile sessions happen at your preferred location (e.g., home, hotel), while clinic sessions take place at a fixed provider studio. Both offer professional care—just pick what’s most convenient.
How far in advance should I book?
You can book up to 2 hours in advance for most mobile providers. For specialty treatments or clinic visits, 1–2 days' notice is ideal for availability.
What if I need to reschedule or cancel?
We understand things change. Most providers allow free changes up to 24 hours in advance. Check the fine print in each listing for specific terms.
Do I need to prepare anything before a mobile massage?
Just provide a clean, quiet indoor space. The therapist brings everything—table, linens, oils. You may want to shower before the session and wear comfortable clothing.
Are these services safe during pregnancy or postpartum?
Yes—just look for listings that specify prenatal or postpartum care. These sessions are tailored to be safe and nurturing for your phase of life.
Can I request a specific therapist gender?
Absolutely. Many listings mention therapist gender. If you have a preference, you can filter or mention it in your booking notes.
Testimonials
Real feedback from our satisfied clients
I used to put off booking massages because of the travel time. With Helixx, I get the same (or better!) quality treatments without leaving home. It’s been a game-changer for my back pain—and my schedule.
Jasmine L.
Finance Manager
After giving birth, I didn’t have the energy to leave the house. Helixx connected me with a postpartum therapist who came to my home, and I felt genuinely cared for. It was more than a massage—it was healing.
Mei Y.
First-Time Mom
I was nervous about letting someone into my home, but every therapist I’ve booked through Helixx has been professional, respectful, and skilled. The vetting process shows. I trust them completely.
Liam D
Tech Entrepreneur
I book a lymphatic drainage session every Friday now. It’s part of how I manage stress, and honestly, it’s the best part of my week. No more chasing appointments or waiting rooms—just real relaxation.
Andrea T.
Wellness Enthusiast
Testimonials
Real feedback from our satisfied clients
I used to put off booking massages because of the travel time. With Helixx, I get the same (or better!) quality treatments without leaving home. It’s been a game-changer for my back pain—and my schedule
Jasmine L.
Finance Manager
After giving birth, I didn’t have the energy to leave the house. Helixx connected me with a postpartum therapist who came to my home, and I felt genuinely cared for. It was more than a massage—it was healing.
Mei Y.
First-Time Mom
I was nervous about letting someone into my home, but every therapist I’ve booked through Helixx has been professional, respectful, and skilled. The vetting process shows. I trust them completely.
Liam D.
Tech Entrepreneur
I book a lymphatic drainage session every Friday now. It’s part of how I manage stress, and honestly, it’s the best part of my week. No more chasing appointments or waiting rooms—just real relaxation.
Andrea T.
Wellness Enthusiastell
Testimonials
Real feedback from our satisfied clients
I used to put off booking massages because of the travel time. With Helixx, I get the same (or better!) quality treatments without leaving home. It’s been a game-changer for my back pain—and my schedule.
Jasmine L.
Finance Manager
After giving birth, I didn’t have the energy to leave the house. Helixx connected me with a postpartum therapist who came to my home, and I felt genuinely cared for. It was more than a massage—it was healing.
Mei Y.
First-Time Mom
I was nervous about letting someone into my home, but every therapist I’ve booked through Helixx has been professional, respectful, and skilled. The vetting process shows. I trust them completely.
Liam D
Tech Entrepreneur
I book a lymphatic drainage session every Friday now. It’s part of how I manage stress, and honestly, it’s the best part of my week. No more chasing appointments or waiting rooms—just real relaxation.
Andrea T.
Wellness Enthusiast
Want to Offer Your Services?
We’re onboarding Singapore’s best massage, TCM, and recovery practitioners. No upfront fees — we bring clients to you.
Want to Offer Your Services?
We’re onboarding Singapore’s best massage, TCM, and recovery practitioners. No upfront fees — we bring clients to you.
Want to Offer Your Services?