The agreement between you and Helixx AI when you use the platform — readable, fair, and aligned with how enterprises actually buy software.
These Terms govern your access to and use of the Helixx AI platform and related services (the "Service") provided by YHVH Cyrus Enterprises Pte. Ltd. ("Helixx"). By signing an Order Form or clicking "I agree," you accept these Terms on behalf of your organization. If you don't have authority to do so, don't accept them.
You're responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately at hello@helixx.ai of any unauthorized access. You must be at least 18 years old and authorized to bind your organization.
You agree not to: (a) use the Service to violate any law or third-party right; (b) attempt to reverse-engineer, decompile, or extract the underlying models or code except where law expressly permits; (c) use the Service to generate content that is unlawful, defamatory, or designed to deceive consumers in violation of FCA, ICO, MAS, or equivalent rules; (d) resell or sublicense the Service without our written consent; (e) circumvent rate limits, security controls, or audit logging.
You retain all rights, title, and interest in customer data you submit. You grant Helixx a limited license to process customer data solely to provide the Service. Our role and obligations as a data processor are set out in the Data Processing Addendum, which is incorporated into these Terms by reference.
The Service generates content based on inputs you provide. Subject to your compliance with these Terms, you own the outputs the Service produces for your account. You are responsible for reviewing outputs before publication, particularly in regulated markets where Consumer Duty, MAS FEAT, or equivalent rules apply.
Fees are set out in your Order Form. Unless stated otherwise, fees are billed annually in advance, exclusive of taxes, and non-refundable. Late payments accrue interest at 1.5% per month or the maximum permitted by law. We may suspend the Service for payments more than 30 days overdue, after written notice.
Subscriptions auto-renew for successive terms equal to the initial term unless either party gives 60 days' written notice before the renewal date. Either party may terminate for material breach if the breach is not cured within 30 days of written notice. On termination, you may export your data for 90 days; thereafter we delete it per the DPA.
We warrant that the Service will perform materially in accordance with its documentation. EXCEPT AS EXPRESSLY STATED, THE SERVICE IS PROVIDED "AS IS" AND HELIXX DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.
EXCEPT FOR BREACHES OF CONFIDENTIALITY, INDEMNIFICATION OBLIGATIONS, OR PAYMENT OBLIGATIONS, NEITHER PARTY'S TOTAL LIABILITY UNDER THESE TERMS SHALL EXCEED THE FEES PAID OR PAYABLE BY YOU IN THE 12 MONTHS PRECEDING THE EVENT. NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
These Terms are governed by the laws of Singapore. The parties submit to the exclusive jurisdiction of the courts of Singapore, except that either party may seek injunctive relief in any court of competent jurisdiction.
Questions about these Terms? Email hello@helixx.ai or write to YHVH Cyrus Enterprises Pte. Ltd., 160 Robinson Road, #14-04 Singapore Business Federation Center, Singapore 068914.